DEWA-Dubai Electricity & Water Authority

Client:

Government entity

Industry:

Gov Tech

Core technologies:

Python, IOT

Country:

Dubai

About the Client

Dubai Electricity and Water Authority (DEWA) is a government entity responsible for managing Dubai's electricity and water infrastructure. Renowned globally as a technological leader in utilities, DEWA operates complex systems for water desalination, electricity distribution, and wastewater management.

Problem

DEWA required a robust electronic gateway system to integrate seamlessly with its water meter infrastructure. This system had to facilitate accurate data transmission from water meters across the city to DEWA’s secure servers.The challenges such as Limited Documentation, Stringent Security Protocols, The existing vendor, had a strong foothold, making it difficult for new vendors to secure a position.

Solution

Our team developed an advanced middleware software system tailored to DEWA's requirements. Key highlights of the solution include:

Electronic Gateway Integration - : Designed a system to collect real-time data from water meters and securely transmit it to DEWA’s servers.
User-Friendly Dashboard - Delivered a clean and intuitive UI to display device statuses, including offline and online meters, programmed devices, and assigned tasks.
Seamless Collaboration - Navigated DEWA’s stringent processes by building strong relationships with internal personnel, ensuring smooth knowledge transfer and development.

Results

By aligning with DEWA’s standards and overcoming technical and procedural hurdles, our solution played a crucial role in supporting Dubai’s world-class utility infrastructure

Secured Vendor Position
Enhanced data accuracy and streamlined water meter management.
Visually superior dashboard